Action Bikes - Bike Hire

Action Bikes - Bike Hire - arvostelut (Lontoo)

Action Bikes - Bike Hire
4.5
Monday
8:00 - 19:00
About
Suggested duration
Alle 1 tunti
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The area
Address
Alue: Westminster
Best nearby
Restaurants
10 000 within 5 kms
Attractions
1 483 within 5 kms

4.5
7 reviews
Excellent
5
Very good
1
Average
0
Poor
0
Terrible
1

AlexK
14 contributions
Major bicycle repairs and service
1/2018 • Soolomatka
In December 2017, I booked a second stage bicycle service and discussed other repairs that were needed in the shop. This included changing of rear wheel, chain and sprocket set, cabling of brakes and gears (front and rear). The initial - paid for - repair and servicing seemed to be ok; in fact, I was impressed as they also changed the front wheel. The final cost was close to what was discussed, though understandably slightly above the estimate. I should say that I gave the shop a reasonably free hand in assessing any additional issued (so very pleased with that). After a short cycle ride, there were problems in the 'shifting' of gears, insofar the new chain 'slipped': I phoned in, there was no issue at all in returning the bicycle (again, very pleased with the minimum of fuss). When I finally picked up the bicycle the shop advised that they missed replacing the front gear'box' (Again, I must stress that we are all human and do not like this idea of 'litigation society'!). They fixed it free of charge and the bicycle works really well now. My comment reflect the fact that the store has been entirely reasonable, honest, forthcoming and helpful. Whilst there has been the inconvenience of going a little 'back and forth', the staff cannot be faulted. Read into the 'missed' gear'box' whatever you wish, I am very happy and entirely content that the store did what they could to help. Therefore, my 5 out of 5 reflects their efforts.
Written 20. helmikuuta 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lucy G
11 contributions
Bad repairs
1/2017 • Liikematka
Unfortunately I visited the embankment branch of this business - they charged £18 to change an inner tube because I had a puncture - by the time I got home the bike tyre was flat again which was very disappointing. They just hadn't done a thorough job and on ringing them up to tell them what happened the only choice they gave me was to take he bike back in but it's far from my home so that was pretty pointless. Very disappointing
Written 23. tammikuuta 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Lucy, sorry to learn that you had problems with your bike after we had worked on it. Its possible that we missed something or that you were just unlucky and got another puncture. Either way happy to take another look at it for you and provide you with a spare inner tube FOC. Call in next time you are passing - Tony
Written 26. tammikuuta 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

daveandfi
london18 contributions
A really can do team!!
10/2016 • Soolomatka
I can't recommend this bike shop enough for repairs. I had a bike disaster riding into central london - my chain came off and yanked off the hanger thereby fatally damaging my gears. I managed to carry my bike to Action Bikes and they took charge and really went the extra mile to replace relevant parts and repair the bike for me that afternoon. Their charges were really reasonable given the damage and I rode comfortably home feeling like I had a new bike. I was so so grateful for the guys solving my problem and being so can do about it. If you need bike repairs or servicing go to these guys.
Written 23. lokakuuta 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

1slowbiker
Bellingham, WA11 contributions
Saw to all my needs
5/2016
I rented a road bike to ride around London. The staff was very helpful getting me set up and on my way. The bike was in good working order and I had no troubles. Great service, would use again if in London.
Written 18. toukokuuta 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jon T
Lontoo, UK2 contributions
Super helpful bike rental
8/2015 • Pariskunnat
I hire bikes everywhere I travel so I have had a bunch of both good and bad experiences renting push bikes all over the world. I am happy to report that these guys are top notch. We found the location in Westminster to work well with our plans for site seeing and later for me to go for a longer ride to Richmond where I stopped at another Action Bikes branch to drop off my bike while I had lunch. I then rode back to the Victoria branch once I finished my ride. The hybrid bikes we had on the first days ride and the Trek road bike I used for my longer ride were in good shape and even came with lights, helmet, puncture repair kit etc at no extra cost. I was able to have my own pedals fitted to the bike and also left my bag and shoes in the store while I was on my ride. The security deposit (£500) was far less than I have had to part with on other occasions and was back on my credit card within two days. (it took almost a month to get a $1000 deposit back once in San Francisco!) Over all really happy with the service and bikes.
Written 12. elokuuta 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

AliceMarcelno
Lontoo, UK1 contribution
Excellent service and welcome staff
7/2015 • Kaverit
The staff are very welcoming and the service excellent. I definitely recommend action bikes, whether to buy - they have a good range of brands - or to rent.
Written 27. heinäkuuta 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

ViksG
Englanti, UK186 contributions
Brilliant customer service
7/2015 • Pariskunnat
Hired bikes from Action Bikes - excellent customer service and attention to detail. Great standard of well maintained bikes and everything explained clearly.
Written 16. heinäkuuta 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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