Intourist Palace Hotel & Casino

Intourist Palace Hotel & Casino

Intourist Palace Hotel & Casino
3.5
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


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3.5
3.5 of 5 bubbles13 reviews
Excellent
5
Very good
3
Average
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Poor
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Terrible
2

farasha2012
Beirut, Lebanon109 contributions
3.0 of 5 bubbles
Jul 2023 • Couples
Location is excellent. It is within walking distance to old town Batumi. The beach is very close also. Rooms are big and spacious. Bathroom clean and well maintained. It is not a luxurious hotel by any means. Breakfast buffet is poor; limited selection and buffet setting too small for the size of the restaurant. Hotel staff were efficient and nice.
Written 27 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lieselsharpe
Batley, UK209 contributions
4.0 of 5 bubbles
Oct 2019 • Couples
We stayed 2 nights at the hotel, out of their season, although for us Brits, 30° felt very
much still like summer!

Positives: Staff were lovely and friendly; we were upgraded on checkin from the ground floor room we had booked to a room on the 2nd floor with a balcony. (I like to think this was because I attempted to speak some rudimentary Georgian, but I can’t guarantee this is the case!) 😂

The room was spacious with plenty of hanging space and a view of the Alphabet Tower. It’s very close to the beach and breakfast was varied, with an omelette station as well as a standard buffet.

We didn’t use the spa or casino so can’t comment on those - the outdoor pool was not in use, I assume because it was out of season.


Slight negatives:
The cleaning was a bit perfunctory. I had to redo the sheets on the bed as they hadn’t been put on tightly enough and were very thin. The rooms and building generally are a little tired and faded, and the corridors have a lingering smell of smoke probably from when smoking was permitted inside, but for the money, we couldn’t really complain.
Written 5 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Firoozeh R
Kerman, Iran19 contributions
2.0 of 5 bubbles
Sept 2019 • Couples
The only positive point about this hotel is the location. Its near the beach and next to the beach blv.
But its not even 3 star. Its old, dark and dirty. The breakfast is a joke, the staff is not polite. The room smells bad. We didnt enjoy our visit 😏
Written 14 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gunel A
7 contributions
1.0 of 5 bubbles
Jul 2019
1. Internet not working in room
2.there is no iron in room.and when u asking they bring it or after 1 day or not at all
3.bed is very uncomfortable and bending i to middle .husband and i was keep rolling into the center of bed .matras is very cheap quality.we couldn’t sleep very well
4.in shower water wasnt going to drain and i has to open it and took out lots of hair (yuck)
5.Ac is not cooling the room
6.servise is poor and people are negligent
7.there is no fire alarm system in room
8.service at breakfast is bad
9.door cards are opening door only 1 time and second time i had togo down and ask reception to fix the card
10. Downstairs bar was very loud.hotel itself very loud.so we couldn’t be relaxed
11. Water running into drain so loud that u can hear it very well
12. Housekeeping not cleaning room properly
13. Toilet paper is rolled by hands. ( it was unrolled before and they rolled it backwith hand and put to room as new toilet paper
14. Water bottles are filled ones. Cuz some of them had tap not properly closed
Written 21 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

taha r
Iran9 contributions
2.0 of 5 bubbles
Jul 2019 • Family
Cigarette smelled all over the place, old products are used in standard rooms, and also low security!!! And also one of our luggages has stolen from luggage room!!!! And no one was responsible for this happening!!! We hated this 5 star-ish hotel at last... it’s NOT offered from me and my family.
Written 20 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shiran Yaakov
Beit Shemesh, Israel75 contributions
4.0 of 5 bubbles
Jun 2019 • Couples
The Hotel is great! the staff was very nice and helpful.
breakfast was nice. The Spa is Great! we has a massage twice a day after day since it was so great.
The pool is good, we ordered cocktails and food to pool from the hotel lounge- very good!
Written 27 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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INTOURIST PALACE HOTEL & CASINO: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Intourist Palace Hotel & Casino