Congratulations on your Travellers’ Choice award!

Congratulations on your Travellers’ Choice award! Travellers’ Choice (formerly Certificate of Excellence) recognizes businesses that consistently deliver great service. You’re part of an exclusive group, ranking among the top 10% of listings on Tripadvisor. Celebrate this great achievement with the tools below.   Promote with Travellers’ Choice logos Getting a Travellers’ Choice award isn’t easy, but promoting it can be. Boost your marketing materials with the award logo to stand out from the competition. Download the logos...

Congratulations on your Travellers’ Choice Best of the Best award!

Congratulations on your Travellers’ Choice Best of the Best award! The Travellers’ Choice Best of the Best is our highest honour, and winners rank among the top 1% of listings on Tripadvisor - something you should be very proud of! Celebrate this great achievement with the tools below. Display your award at your property Share your success with everyone who walks through your doors by ordering your free framed award. Can’t wait? Check your award notification email for details on how to request your free framed award. Order framed award Order Trophy Add the Travellers’ Choice widget to your website...
The Menu Connect Subscription Tweak You Need to Make Now

The Menu Connect Subscription Tweak You Need to Make Now

The Menu Connect Subscription Tweak You Need to Make Now It takes a minute, and it’s game-changing. Have a Menu Connect subscription? Here’s a very important reminder for a task that takes less than a minute but means everything to your business. In order for your business details to appear on your Google Business Profile (formerly called Google My Business, or GMB) account, a Tripadvisor GMB user must be assigned as an “Owner” on your listing. If your account doesn’t have a Tripadvisor GMB user assigned as an “Owner,” your business details are not being connected to Google. Here’s how to get it done:
  1. Navigate to your location in the Google My Business platform
  2. Select the “Users” tab
  3. Look for a user group called “Tripadvisor MenuConnect” and click the dropdown arrow
  4. Select “Owner”
  5. Click “Done”
One last note: a Tripadvisor GMB user must be listed as an “Owner” to support Menu Connect functionality but should not be listed as the “Primary Owner.” Have any Qs? Our Customer Support team is here to help!...
5 reasons online reputation management is essential

5 reasons online reputation management is essential

5 reasons online reputation management is essential Your customers are looking for you online. Can they find you? Here’s why managing your online reputation is an essential element of today’s hospitality. When you think about your brand, you’re probably thinking about your logo or imagery you use to promote your property or restaurant. In reality, your brand is really everything you do. It’s how your guests feel as they lounge poolside or how your diners feel when they first sit down at that perfect table with a view. Brand-building isn’t just about what happens in real life, though. Your brand starts at the very beginning of someone’s interaction with you. More and more, that’s happening online. You need a strong brand presence online, not just in real life, to be able to stand out from the competition. That’s where online reputation management comes in. What is online reputation management? It’s the process of understanding, analyzing, and actively building your brand anywhere anyone says anything about you online. This means your owned online properties, like your website and social media pages, but also review sites like Tripadvisor and other online communities where your business is mentioned. Here’s why managing your online reputation is an essential element of today’s hospitality:...
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