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Hyatt Zilara Cancun

7 145 arvostelua
10. sijalla Cancúnin 189 hotellista
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Matkailija (6250)
360
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Matkailija (6250)
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23.12.24.12.
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1 huone, 2 aikuista, 0 lasta
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7 143arvostelua
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Näytä arvostelut, joissa mainitaan
Kokemukseni Hyatt Zilarasta oli MAHTAVA!! Jos joku suunnittelee Cancuniin matkustamista, Hyatt Zilara on oikea valinta! Et kadu tänne tulemista. Palvelu on loistavaa ja ihmiset todella mukavia! Tekemistä löytyy paljon ja ruoka on myös herkullista. Robo, Vanessa, Evian ja Miguel t
Lue lisää
Vastaajana MRobertsZilara, Director General, Hyatt Zilara Cancun
Vastattu 11.4.2014
Dear Track017, First of all thank you very much for sharing this short, but motivating review. We are excited to know you had an amazing time enjoying our excellence in service and fun activities. Thank you very much for taking your time to point out some of our valued associates and we will make sure to share your kind words with all of them, especially Robo, Vanessa, Evian & MIguel. Once again, we appreciate your preferance and cannot wait to welcome you again on your next visit to Cancun! Sincerely, Monica Roberts General Manager
Lue lisää
Nämä arvostelut on konekäännetty englannista. Näytetäänkö konekäännökset?
Häät meidän Hyatt Zilara oli erinomainen. Meillä oli mahdollisuus tehdä "Big Day Preview" vuosi ennen häitä. Esikatselussa tapasimme hääkäsittelijän, joka käveli meidät eri häätilaisuuksiensa, ruokalistien, kakkujen ja DJ: n sekä sisustuskumppanuuksien kautta. Esikatselu oli vaku
Lue lisää
Vastaajana Alfonso J, Director General, Hyatt Zilara Cancun
Vastattu 9.8.2018
Dear Patricia, Thank you very much for choosing our hotel, Hyatt Zilara Cancun, to celebrate such an important event of your life as your Wedding, we are delighted to know that according to your comments, everything was perfect, as you enjoy of your beautiful ceremony and all the perks of your wedding package as the Zen Spa treatments, services and decoration of your table for a dinner. We appreciate the time you took to share your experience in detail trough Trip Advisor and we don't want to miss the chance of congratulate you on your marriage, wishing you a happy life together, full of love, understanding and a bight, successful future. It will be a pleasure to communicate your appreciation to Paty, Abimael and Eunice for making your dreamed day came true and we will also pass on your comments on the Beauty Saloon to the Zen Spa. We hope to have you back to celebrate you anniversary with us or anytime of vacation you may have in the future, we will be delighted to pamper you once again. With the Service from the Heart, Alfonso J, General Manager
Lue lisää
En voi sanoa tarpeeksi suuria asioita tästä lomakohteesta. Olimme ryhmä 7 vierailija bachelorette puolue ja rakastimme joka minuutti. Vaaka-osapuoli oli matkamme kohokohta Carlos, Andres ja Chantal ansiosta. He tekivät niin hienon työn pitääkseen puolueen menevän viikonlopun eri
Lue lisää
Vastaajana Alfonso J, Director General, Hyatt Zilara Cancun
Vastattu 7.8.2018
Dear Thehubb822, It has been a pleasure to have the opportunity to host you and your party, during your recent stay, celebrating your special event as the bachelorette. We are thrilled to know by your fantastic comments, that you had a very enjoyable experience, at the facilities, beautiful beach, exceptional food variety at all restaurants and outstanding hospitality services from the entertainment team, from the waiters and chefs, to provide you with great memorable moments. We will be glad to welcome you back real soon, to enjoy one more time of being pampered with our Service from the Heart. Kind Regards, Afonso J, General Manager
Lue lisää
Hotelli on kaunis ja hyvin avoin - ilma. Hotellin huone oli varattu Hyatt-pisteillä. Meillä oli parveke ja upea näköala merelle. Juomat olivat vahvoja ja ruoka oli hienoa. Oli show yöllä ja hieno pikku jazzbändi, joka soitti ennen näyttelyä ja sen jälkeen.
Meidän merinäköala oli
Lue lisää
Vastaajana Alfonso J, Director General, Hyatt Zilara Cancun
Vastattu 7.8.2018
Dear BK K, It has been a pleasure to have the chance to welcome you to stay with us at Hyatt Zilara Cancun, being able to use your Hyatt points to book your stay. We appreciate that you took the time to share the comments of your experience, trough Trip Advisor. We are glad that you have enjoyed from a pleasant stay, with a wonderful room, stunning views, great overall facilities, entertainment available and all with the excellent, attentive service from the entire staff, to make you feel pampered and at home. We regret the issue with your jacuzzi, as our associate commented, it may happen after placing the rose petals, however, we will make sure that all of them are properly drained, before being used again. Once again, thank you for choosing to stay with us at Hyatt and we hope to have the chance to welcome you back in another occasion. With the Service from the Heart, Alfonso J, General Manager
Lue lisää
Olemme asuneet tällä keinolla 6 kertaa ja menemme takaisin! Henkilökunta on paras Cancunissa. Carlos ja Arturo pitävät aina niin suurta huolta meistä Spice-ravintolassa. Loput henkilökunnasta on yksinkertaisesti hämmästyttävää ja he jopa muistuttavat meitä vuosi vuodelta.
Lue lisää
Vastaajana Alfonso J, Director General, Hyatt Zilara Cancun
Vastattu 6.8.2018
Dear Lacey, Thank you for your return visit once again to Hyatt Zilara Cancun. We were delighted on having you back and pamper you again with our Service from the Heart. We are thrilled to know that you had once again, a fantastic stay, enjoying from the whole facilities, all inclusive offerings, but specially, from the excellent attention and service of the entire staff, to make you feel at home, as in the case of Carlos and Arturo, who will receive your appreciation. It will be fantastic to have you back, real soon, to your home, far away from home. Sincerely, Alfonso J, General Manager
Lue lisää
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Edellinen
We're in them midst of booking for early February 2019, any renovations planned for then or anything else that would otherwise disrupt things? Thanks.
Dear C B, As per now, we do not have any planned work to be done on that month. The works being done now, are coming to its end, so we hope not to have any major work for Febraury. Best Regards.
0 ääntä
I keep hearing people say there are captive dolphins at this hotel, is this true? I don't want to support a hotel that cages animals for entertainment. I do hope to book this hotel but would just like clarification on this. Thanks!
Dear TMandy1101, Thank you for sending your questions with your concerns about the Dolphins. At Hyatt Zilara Cancun, we do not have any facilities for this purpose. We are an Adults Only resort, so we do not have any activity of this kind. Best Regards.
0 ääntä
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Does anybody know why I can't make reservations for Oct 2019? Aug-Nov is blocked out as unavailable and I've contacted the hotel direct but they've not responded. Have stayed here 4 times previously and don't want a different hotel :-(
Dear charlietroy, Thank you for contacting us with your questions. There best option to check availability will be to contact reservations area directly as they are the ones with access to see the whole occupancy of the hotel. You can contact them at laura.gomez1@hyatt. com and miriam.facio@hyatt. com Best Regards.
0 ääntä
Can you make reservations at all of the restaurants for dinner? Can you order whole bottles of wine through room service?
Excursion61421424208, Our restaurants does not require reservations, except the Chef´s Plate if it is included in your room reservations. Also the Teppanyaki tables at Asiana, need reservations and these are made at your check in, not prior arrival. All the other restaurants, you just attend and wait to be seated. You can order wine bottles trough room service if you pick from a la carte menu and you pay for the one you choose. Best Regards.
0 ääntä
Are sneakers (white, new, clean) acceptable for dinner at the restaurants or are dress shoes required? (other than chefs plate). The Hyatt web site only mentions 'close toed shoes' which is vague
Dear Greg, This are perfectly fine for the regular restaurants at the dining time or any other time. For Chefs Plate, a more casual elegant shoe would be required. Best Regards
0 ääntä
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Edellinen
EdellinenSeuraava
11
HINTALUOKKA
386 $ - 970 $ (Standard-huoneen keskimääräisen hinnan perusteella)
TUNNETAAN MYÖS NIMELLÄ
the royal in cancun hotel cancunthe royal hotel cancunroyal hotel cancunroyal cancun resort
VANHA NIMI
The Royal
SIJAINTI
MeksikoJukatanin niemimaaQuintana RooCancún
HUONEMÄÄRÄ
307
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