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Senator Barajas Hotel

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Traveller (435)
Room & Suite (197)
Dining (34)

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About

#366 of 467 hotels in Madrid
Location
Cleanliness
Service
Value
Hotel Senator Barajas is a comfortable 4-star hotel located next to Adolfo Suárez Madrid-Barajas Airport and IFEMA, Madrid’s Trade Fair, designed to host all kinds of events as well as to offer its services to business travellers and tourists who are visiting the Spanish capital to enjoy its wonderful atmosphere.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Car park
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, French, Spanish
760Reviews35Q+A28Room tips

Reviews
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JC B wrote a review Feb 2024
Washington, District of Columbia, United States7 contributions4 helpful votes
Everything was good with exception of tub not draining as fast during showers. The restaurant food was good. The breakfast buffet had limited items for the price. The front desk staff were helpful and friendly. The location was less than 10 min, walking, from metro which was a plus for us as we used metro to get around; traveled during the night/day, and it was pretty safe. There are multiple local restaurants within walking distance as well. I would recommend.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Metro is close by and it was convenient instead of having to uber every where.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that our staff made a positive impression with their helpful and friendly service, and that you found our location convenient for metro access and exploring the surrounding dining options. We appreciate your recommendation and are pleased that you felt secure traveling to and from our hotel at any time. Regarding the tub drainage issue you experienced, we take note of such feedback to ensure the comfort and satisfaction of our guests, and we apologize for any inconvenience this may have caused during your stay. While we pride ourselves on the variety of our breakfast buffet, we understand that it may not meet everyone's expectations, and we continually strive to offer a selection that reflects the value. We look forward to welcoming you back in the future. Best regards, María González, Gerente Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leah T wrote a review Feb 2024
3 contributions
The hotels location was great for the airport & Wanda stadium. We stayed for two nights . First impressions the hotel was well kept & very clean . Check-in was easy, and the Male receptionist was very friendly and helpful. He gave us a map showing how to travel to where we wanted to visit . The room was spacious with a balcony but with no outside furnishings. The room and bathroom were very clean . The beds were comfortable. With good quality white cotton bedding. The room and bathroom were a little dated but very clean . Double wardrobe, plenty of hangers. T.V / radio . Kettle was clean and no lime scale marks,with plenty of tea and coffees . there was a mini fridge with 2 glass bottles of water and chilled drinking glasses . The bathroom had a hair dryer, a large shower,plenty of hot water, we didn't eat in the hotel choosing the local bars and restaurants instead. The train station was only a few minutes walk away . There is also a Dia supermarket not far from the train station. We had a lovely stay at senator barajas. There were no issues with the hotel it just alitttle outdated in room .They complimentary shuttel bus to and from airport was a great bonus . Taxi are a standard 20Euro from the airport, then 1.50euro charge for each mile. I would best book a uber or wait for the shuttle bus . Tip for trains tickets buy a metro card with 10 journeys for under 9 euros. Which can be used for your group repeating passback to each other in your group. The is no set times to use the train ticket . A great trip to Madrid Thank you hotel sanator barajas
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Local area is very good for food & drinks . Lovely bakery , marvellous pizza restaurant on the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 4 weeks ago
Dear Leah, Thank you very much for sharing this great and detailed review of your recent stay at our hotel. We are delighted to know that our proximity to the airport and stadium contributed positively to your stay, and that our check-in process met your expectations with the assistance of our friendly staff. It is wonderful to know that you found the room spacious, the beds comfortable and that you appreciated the cleanliness and complimentary water provided. We are also glad that the shuttle service added value to your experience. We note your comments about the style of the room and appreciate your honest feedback. While some areas may have a classic charm, we continually strive to maintain a balance between modernity and comfort. We really appreciate the time you have taken to share your excellent review. The entire team looks forward to welcoming you back on a future occasion. Best regards, María González, GM Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gail K wrote a review Dec 2023
Miami, Florida33 contributions3 helpful votes
Has a good selection of in-house eateries. Comfortable beds and efficient staff. Purpose styled for people who need to pick up an early flight from Barajas. Within this context, it works well. The shuttles run on time too,
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 2 Jan 2024
Dear Guest, Thank you for this kind review following your stay. We're delighted to hear that our selection of eateries met your expectations and that you found our beds comfortable for a good night's rest. It's also great to know that our staff's efficiency contributed positively to your stay, especially when convenience is key for those early flights. We appreciate your feedback on our shuttle service and its punctuality, which is an essential service for our guests' travel plans. We look forward to welcoming you back. Best regards, María González, GM. Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IanLaura wrote a review Dec 2023
Atamaria, Spain129 contributions79 helpful votes
Very clean and friendly hotel close to the airport with a free shuttle bus. Upgraded to an executive room for 20€ which was a great idea with great facilities including a super king sized bed and tea and coffee making facilities. The steak house is shut on a Sunday which was a shame as it has very good reviews. However found a great little Italian restaurant just a couple of hundred yards away. The bar is welcoming and clean although a little expensive.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 21 Dec 2023
Dear Laura, Thank you for sharing your review. We're delighted to hear that our proximity to the airport and the complimentary shuttle service added convenience to your stay. It's also great to know that the upgrade to an executive room enhanced your comfort with its additional amenities. We regret to hear that you were unable to dine at the steak house due to its Sunday closure, but are pleased that you found an excellent Italian restaurant nearby. Thank you for your kind words about our bar's atmosphere, and we take note of your feedback regarding the pricing. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, María González, Gerente Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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j69jb wrote a review Dec 2023
5 contributions1 helpful vote
This hotel could be great, but like others have said the photos do not represent the rooms we stayed in or saw. The staff is great and the Breakfast Buffet offered many options. The location is definitely convenient to the airport , the metro is about 4 blocks away otherwise you need to taxi or Uber in Madrid .
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: There are a few restaurants/ shops within walking distance which is a plus.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 3 Dec 2023
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We're delighted to hear that you enjoyed our extensive Breakfast Buffet, which indeed offers a wide array of over 100 different high-quality products. It’s also great to know our staff made a positive impression; our team strives to provide exceptional service. We regret to hear that the room did not meet your expectations. Rest assured, we offer a variety of room types, from Standard to Executive, all designed to cater to our guests' needs and comfort. The proximity to both the airport and public transportation options, such as the metro station within a 10-minute walk, is something our guests find convenient for their travel plans. We really do hope that we may be able to welcome you back on many more occasions. Best regards, María González, Gerente Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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272kirstik wrote a review Oct 2023
Helsinki, Finland57 contributions9 helpful votes
Poor service, impolite receptionists Hard to connect to internet Hard to find reception’s phone number and at the end they did not answer. We would have needed another blanket, we are not a couple Airport hotel that serves breakfast from 7.30 a.m. on!
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Use some other hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 30 Oct 2023
Dear Guest, Thank you for taking the time to share your feedback. We endeavour to provide an excellent standard for all our guests so we're very sorry to hear that you felt our service fell below the standards expected of us. We take this type of feedback very seriously and, rest assured, your comments have been duly noted and will be reviewed with our team so we can better meet your expectations in future. We hope to have the pleasure of seeing you again in the future. Kind regards, María González, GM. Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harley wrote a review Oct 2023
Sedona, Arizona183 contributions55 helpful votes
+1
Traveler BEWARE! Started off with a us lugging all our luggage to the curb and when we spot the the shuttle service for "Senator Barajas Hotel" almost ran us over leaving us at the airport. He could see us struggling and couldn't wait 10 more seconds in the rain. He was either 15 minute's early or 15 minutes late according to the hotels' Whatsapp schedule for shuttles. Cell talking with the hotel we were told us he was running was late due to the rain. Once we spotted him, one ran over to him to confirm he was the correct shuttle for the "hotel" and then asking him to get on turning to me as I crossed the pouring rain street he shook his head and just drove away almost running hitting my husband! We took a taxi and arrived BEFORE he did with his empty shuttle. What a shame. We've communicated with the manager of this hotel REFUSED to reimburse us for the taxi ride saying the shuttle had to stay on schedule. Seriously we could have boarded in less than 10 seconds. Plus the room was falling apart (see photos) and what they call a pillow is not much bigger than a piece of fabric folded in half. Water pressure was poor and changed temperatures constantly. The food is terrible GO ANYWHERE ELSE! I sent an email to the manager and got a polite email saying "sorry". Well that really doesn't help us pay that taxi does it?
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Date of stay: October 2023
Value
Service
Trip type: Travelled as a couple
Room Tip: STAY AWAY! Any other airport hotel would be better than this dump.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 30 Oct 2023
Dear Harley, Thank you for taking the time to share your feedback. We are truly sorry for the inconvenience caused by our free shuttle service. We strive to provide timely and efficient transportation to our guests, and we will look into this matter to ensure that it does not happen again. We apologize for the dissatisfaction you experienced with the room and its amenities. We offer a variety of room types, including Superior and Executive rooms, which have modern décor and additional features to enhance your stay. However, we would like to clarify that the photos published on our own website are all correct. If you allow us, to see in more detail all the types of rooms available, we recommend that you visit our own website. We also provide daily housekeeping to ensure cleanliness and comfort for our guests. Our aim is to make our guests' stay as pleasant as possible so that they can leave our hotel with a satisfied impression. We are therefore very disappointed that we did not reach that goal. Nevertheless, we hope that you will keep us in mind for future bookings with Senator Hotels & Resorts and that we will have the opportunity to review your previous impression for the better. Yours sincerely Yours faithfully, María González, GM Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miriam H wrote a review Oct 2023
Orlando, Florida12 contributions13 helpful votes
Why this hotel has the star rating it does is baffling to say the least. The front desk agent appear to be in pain to have to interact with guests. The restaurant staff was not much better when our party walked in. The sole server had her back to us and when we asked where to sit, responded with still her back to us. Not sure where the hospitality spirit is but it is not in this building. The area surrounding the hotel is sketchy and quite frankly scary. The only convenience to paying such an exorbitant rate was the complimentary airport shuttle. If you are looking for a hotel that does true justice to excellence in service, do yourself a favor and look elsewhere please.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Look elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 23 Oct 2023
Dear Guest, We are truly sorry to hear about your experience with our front desk and restaurant staff. We strive to provide excellent service to all our guests, and we will address your concerns with our team to ensure improvements are made. We understand that the surroundings did not meet your expectations, but we have chosen our location because of its proximity to the airport, the IFEMA trade fair and the Civitas Metropolitano football stadium and because it is quiet. In addition, the city centre is only 30 minutes away by metro, and the nearest metro station is a 10-minute walk from our hotel. We apologise for the inconveniences and regret that you have a negative memory of us. Yours sincerely, María González, GM Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate36062884731 wrote a review Oct 2023
1 contribution
A place to avoid . One of the worse hotel experiences .Staff at reception desk indifferent . There is no iron in rooms. Food in Cafeteria poor . in order to return to airport by shuttle bus only option to leave 4 hrs before flight hence additional cost
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask for a guarantee that shuttle service to/from airport will be available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 16 Oct 2023
Dear Guest, Thank you for taking the time to provide this feedback. We appreciate your feedback and are glad to hear that you found our location convenient for your needs. However, we are sorry to hear that you encountered some issues during your stay. We understand that the shuttle service may not have met your expectations, but we do offer a free transfer service to and from the airport terminals, subject to availability. Regarding the iron, we provide ironing facilities in our Executive Rooms, and we apologize if this caused any inconvenience. We take pride in our food offerings, and we will take your comments into consideration to improve our cafeteria service. Our staff is committed to providing excellent service, and we will address your concerns to ensure a better experience for future guests. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, María González, GM Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vesna B wrote a review Aug 2023
Lazarevac, Serbia1 contribution
Amazing stay! Service, cleanliness, hospitality, and oh my goodness the beds and pillows! Heaven for post roadtrip much needed rest! Clean pool, helpful staff and quiet neighborhood just 3min away from the airport's Terminal 1!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Senator Barajas Hotel
Responded 23 Aug 2023
Dear Guest, Thank you for sharing this positive feedback of your stay. We are thrilled to hear that you enjoyed our comfortable beds and pillows, which provided you with a much-needed rest after your road trip. It's great to know that you appreciated the cleanliness of our hotel and the helpfulness of our staff. We are also glad that you had a chance to relax by our clean pool and found our location convenient, being just a few minutes away from the airport. We look forward to welcoming you again. Best wishes, María González, GM Senator Barajas Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€75 - €125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp diana hotel madrid, tryp hotel diana, tryp hotel madrid
FORMERLY KNOWN AS
Be Live Airport Madrid Diana
LOCATION
SpainCommunity of MadridMadridAlameda de Osuna / Barajas (District)
NUMBER OF ROOMS
303
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SENATOR BARAJAS HOTEL - Now €72 (Was €̶9̶6̶) - UPDATED 2024 Reviews & Price Comparison (Madrid, Spain) - Tripadvisor

Frequently Asked Questions about Senator Barajas Hotel
Which popular attractions are close to Senator Barajas Hotel?
Nearby attractions include Transfer Madrid & World (0.4 km), La Cana de Gonzalo (0.8 km), and Infinit Ski (1.2 km).
What are some of the property amenities at Senator Barajas Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Senator Barajas Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Senator Barajas Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Senator Barajas Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Senator Barajas Hotel?
Conveniently located restaurants include Bahía Taberna, Derzu Bar, and Babel Terraza.
Are there opportunities to exercise at Senator Barajas Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Senator Barajas Hotel have an airport shuttle?
Yes, Senator Barajas Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Senator Barajas Hotel have airport transportation?
Yes, Senator Barajas Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Senator Barajas Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Senator Barajas Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.