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The Principal Madrid

Calle Marques de Valdeiglesias 1 Esq. Gran Via, 28004 Madrid Spain
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Traveller (1088)
360
Panoramas (11)
Room & Suite (413)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#5 of 467 hotels in Madrid
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Principal Madrid Hotel is much more than a luxurious modern boutique hotel. Its prime location in the heart of Madrid, its exclusive entrance, its 76 elegantly appointed rooms, the stunning Terraza (rooftop terrace,7th floor) with what may be the best views in Madrid, and its Ático (penthouse, 6th floor) where avant-garde haute cuisine meets classic cocktails in a space with the best music are reasons enough not to miss the opportunity of discovering this renovated building, now one of the capital’s must-see sights. The hotel’s impressive Ático and Terraza boast the best panoramic views of downtown Madrid. In both, amid large, lush garden areas, you can sip a cocktail or order from the menu concocted by Ramón Freixa (2 Michelin stars), soak up some sun in the Solarium or enjoy the sound of the overflow pool and the best ambient music or our outdoor showers in summer… and always with the finest service to ensure that your every wish is granted.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Taxi service
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, French, Spanish, Catalan and 1 more
2,295Reviews32Q+A100Room tips

Reviews
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Traveller rating
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Rogerio P wrote a review 17 Mar
Fort Collins, United States5 contributions
One of the best locations in Madrid if you plan to visit Gran Via and some historical sites to vist, like the Museum Del Carmo and El Palacio Real. Very close to several unique and special restaurants. The people is the best part of the hotel. Everyone we interacted was really nice and helpful. Breakfast is outstanding with many unique options.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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p w wrote a review 16 Mar
1 contribution
They capture the best of Madrid with spectacular views, charm, and hospitality. The staff were friendly. The rooms are lovely with all needed comforts. It’s located near the Grand Via, but away from the crowds. The food was fresh and local, presented beautifully to honor the ingredients. The rooftop is epic!
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JR870XYjamess wrote a review 14 Mar
Toronto, Canada98 contributions65 helpful votes
Very attractive lobby, excellent staff, superb restaurant and delightful terrace. Comfortable and well designed rooms with very good bathrooms. Outstanding location for proximity to the Museum district, and short walk to Puerta del Sol and Plaza Mayor.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded 4 days ago
Dear JR870XYjamess, First of all, we would like to thank you for dedicating some minutes to share your recent experience with us at The Principal Madrid. We are really glad to see your fantastic comment about our hotel. We are happy that you enjoyed our excellent location, which is in a key spot to visit the main landmarks of the city. Also, we are happy that you took pleasure in the versatile lobby, our terrace "La Pérgola" which is fantastic now that the sun is coming back, frequently, to our city and our fantastic restaurant, perfect for a night of relax at the hotel. Additionally, we are delighted that you had a comfortable stay at out rooms. We always aim to make our guests feel as they are at their second home here in Madrid. Finally, on behalf of all our staff, we would like to thank you for for your beautiful words for them. It is very important for us that you are treated with diligence and the most respect. We are looking forward to have you back with us soon and we wish you a marvelous day, Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul V wrote a review 14 Mar
Jersey, United Kingdom15 contributions18 helpful votes
What a fantastic boutique hotel this is! Although I wasn't there for long, I would definitely come back. The staff were super friendly and couldn't do enough to help. The room was very comfortable and well-appointed. Very convenient location for my business trip. No complaints at all! Thank you all at The Principal and look forward to coming back again soon!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded 5 days ago
Dear paulvjsy, Firstly, we would like to thank you for taking some time to share your recent experience with us at The Principal Madrid. We are delighted to read such a wonderful comment about our hotel. Our staff is grateful for your kind words towards them since we always give our best to help our guests in everything we are able to, so it is awesome to be recognized by you. Also, we are happy that you felt very comfortable and well appointed in the room. Additionally, we are glad that our excellent location, right in the heart of the city, was useful for your trip in Madrid. It is unfortunate that you could not stay for a longer time, but it will be the perfect opportunity to come back. We are looking forward to have you back with us soon and we wish you a beautiful day, Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John D wrote a review 7 Mar
London, United Kingdom2 contributions1 helpful vote
Lovely hotel in a great location in Madrid. The service was excellent, particularly Fernando on reception who helped us to get the best from our stay in Madrid. We choose a delux room which was large and bright and used the rooftop terrace bar on the sixth floor.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded 1 week ago
Dear Johndun60, First of all, thank you for taking some minutes to share your recent experience with us at The Principal Madrid. We are delighted to know that you enjoyed our hotel and could take advantage of our excellent location. Our position, in the heart of Gran Via, allows our guests to be near all the interesting spots of Madrid and enjoy the city to its full posibilities. Also, we are happy to read that our service was excellent. Our colleague Fernando feels extremely grateful for your kind words regarding his service. He would like to use these lines to thank you for them. Finally, it is fantastic to know that you took pleasure of our deluxe rooms size and ambience. It is important for us to know that you also liked our rooftop terrace and could enjoy the wonderful sun we have in Madrid being the capital of Europe with the most hours of sun per year. We hope to welcome you back soon and we would be delighted to see you with us again, Carlos Mercadal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mindy F wrote a review 1 Mar
3 contributions
+1
Staying in this cozy, comfortable, well situated, and very clean hotel was an absolute treat for my 24-year-old daughter and me. The staff truly went out of their way to be sure we were happyb and well cared for. In particular, Juan Carlos saw to it that we had whatever we needed and even included some extras to make our stay that much more special. I couldn't recommend The Principal Madrid more highly!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert C wrote a review Feb 2024
Ottawa, Canada4 contributions
A very outstanding hotel located in the heart of of Madrid. It offers exceptional service with very friendly and effective staff. We had a terrific room with a great bed which offered wonderful comfort following a day of walking around the city. Superb breakfast. It is also located close to the extraordinary Prados Museum and the interesting Thyssen Museum. From the hotel you can explore the narrow streets of the city as well as the wide boulevards near by including the Gran Via. When we travel to Madrid again, no doubt we will stay at the Principal Madrid.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wallaby2015 wrote a review Feb 2024
Dallas, Texas8 contributions4 helpful votes
The best service in any hotel we've traveled. The rooms are very serene and very comfortable with every amenity available. We loved ending our days at the cozy bar with the excellent cocktails and wine, and beginning them with excellent coffee and breakfast. This was our fourth visit to The Principal Madrid and we will return without question.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lottielobster wrote a review Feb 2024
4 contributions
I can not say how much I enjoyed my stay at the hotel. The hotel is beautiful and my room had a wonderful view out over Madrid. The staff were very helpful and kind. The breakfast was delicious. I had a fantastic massage in the spa and I felt like a new person afterwards. I have been telling all my friends about this hotel and my Mother is booking in when she next visits Madrid. It is well situated and easy to fine. I went sightseeing all day and still managed to find my way back to the hotel without google maps. I am only going to be saying here when I come back to Madrid.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Melanie B wrote a review Feb 2024
Doha, Ad Dawhah, Qatar9 contributions7 helpful votes
Wow...I booked a cocktail making class as a bit of team building. It was a truly amazing experience - the team were so much fun and very knowledgeable. It was amazing value for money and everyone came away smiling. It was a perfect way to spend an afternoon and learn how to make cocktails with friends. I could not recommend more highly.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€303 - €458 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Gran Via / Justicia / Centro
NUMBER OF ROOMS
76
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE PRINCIPAL MADRID - UPDATED 2024 Hotel Reviews & Price Comparison (Spain) - Tripadvisor

Frequently Asked Questions about The Principal Madrid
Which popular attractions are close to The Principal Madrid?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.4 km), Calle 365 Callejón Secreto (0.5 km), and Fox In A Box Madrid (0.1 km).
What are some of the property amenities at The Principal Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Principal Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Principal Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Principal Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Principal Madrid?
Conveniently located restaurants include Brunchit Chueca, Almalibre Açai House Madrid, and La Vaca Argentina Ventura.
Are there opportunities to exercise at The Principal Madrid?
Yes, guests have access to a fitness centre, locker rooms available in the fitness centre, and yoga classes during their stay.
Does The Principal Madrid have airport transportation?
Yes, The Principal Madrid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Principal Madrid located near the city centre?
Yes, it is 0.6 km away from the centre of Madrid.
Are any cleaning services offered at The Principal Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does The Principal Madrid offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.