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Quintocanto Hotel & Spa

815 arvostelua
16. sijalla Palermon 99 hotellista
Tietoja
Sijainti
Siisteys
Palvelu
Hinta-laatusuhde
Erinomainen kohde -sertifikaatti
Yrityksen palvelut
1TV
Huonepalvelu
Ravintola
Maksuton nopea Internet-yhteys (WiFi)
Pääsy pyörätuolilla
Baari/cocktailbaari
Kylpylä
Lentokenttäkuljetus
Sisältää aamiaisen
Kuivapesupalvelu
Pesulapalvelu
Concierge-palvelu
Kielitaitoinen henkilökunta
Savuton hotelli
Bussikuljetuspalvelu
Sauna
Näytä lisää
Huoneominaisuudet
Sviitit
Savuttomat huoneet
Ilmastointi
Minibaari
Hyvä tietää
HOTELLIN TYYLI
Trendikäs
Romanttinen
HOTELLILUOKITUS
Sijainti
Koko ruudun näkymä
100Erinomaiset kävelymahdollisuudet
Pisteet: 100/100
854ravintolaa 0,5 km:n säteellä
326nähtävyyttä 0,5 km:n säteellä
Arvostelut ja muita tietoja
815arvostelua
630valokuvaa
18kysymystä ja vastausta
0huonevinkkiä
Matkailijoiden arvio
  • 334
  • 300
  • 116
  • 41
  • 24
Aika vuodesta
Matkailijatyyppi
Kieli
  • Lisää kieliä
  • Suodatin
  • suomi
Näytä arvostelut, joissa mainitaan
Nämä arvostelut on konekäännetty englannista. Näytetäänkö konekäännökset?
Sijainti on täydellinen. Mutta meillä oli huone hieman yli ravintola ja baari pihalla. On mahdotonta nukkua koska melua. Eräänä iltana ryhmä vieraita oli puolue 01. Meidän piti herätä aikaisin! Windows oli vanha 1 kerroslasi. Tunsimme nukkunut ravintolassa 3 metriä alle meidän sä
Lue lisää
Arvostelu on kerätty yhteistyössä tämän hotellin kanssa
Vastaajana InterludeHotels, Interlude HR Customer Care Department, Quintocanto Hotel & Spa
Vastattu 8.8.2018
Dear Guest, thank you for sharing your review with us. We're glad you appreciated our location. We're sorry to read such a severe comment about the room. Our restaurant is open until midnight, and we sometimes have parties in the restaurant. We're sorry that you had problems to sleep. Surely, if you had said to our front desk staff, we would try to resolve the situation. We want to thank you for choosing Quintocanto Hotel & Spa for your stay in Palermo. Best Regards from all the staff.
Lue lisää
+3
Olemme ehdottomasti rakastaneet tätä hotellia. Sijainti oli täydellinen ja meidän huone 420 oli upea. Hotelli on hieman labyrintti, mutta pidän siitä hyvin. Meidän oli päästävä kahteen erilliseen hissiin pääsemään huoneeseen ja sitten se asetettiin omalle pienelle portaalle, jote
Lue lisää
Vastaajana InterludeHotels, Interlude Hr Customer Care Department, Quintocanto Hotel & Spa
Vastattu 1.8.2018
Dear Guest, all the staff of Quintocanto Hotel & Spa you are grateful for the beautiful shared comment. Your words are for us the highest gratification and always encourage us to invest all our energies to what for us is not only a job but a passion. Our job is precisely to make our guests' stay pleasant and unforgettable. Quintocanto Hotel & Spa is an oasis of relax in the city center , it is located in the heart of the historical center of Palermo and thanks to its location is close to the most important monuments of the city. We hope you will be again our guest during your next trip. Greetings from all the staff.
Lue lisää
Erinomainen sijainti kaupungin sydämessä.
Huone oli mukava ja puhdas.
Aamiainen oli hieno, mukava valikoima.
Henkilökunta oli erittäin tarkkaavainen ja hyödyllinen, varsinkin kun lähdin kello lähteäni kotiin,
ne olivat niin mukavia postittaa se osoitteeseen.
Kiitos hyvästä palvel
Lue lisää
Vastaajana InterludeHotels, Interlude HR Customer Care Department, Quintocanto Hotel & Spa
Vastattu 27.7.2018
Dear Guest, all the staff want to thank you for choosing to stay at Quintocanto Hotel & Spa. Your review is gratifying for us and encourages us to do more and more of our best to offer at all times a high quality service. We are pleased that your stay has been such a rewarding experience for you and that you appreciated our staff and services. Thank you for sharing your comments with us. We hope you will be again our guest during your next holiday. Best Regards from Palermo.
Lue lisää
Vietimme 5 yötä Quintocanto Hotel & Spa ja se valittiin, koska olimme vierailulla Palermossa Santa Rosalia Festival. Tämä hotelli oli ihanteellinen paikka festivaalille, sillä voit kävellä kaikkiin tapahtumiin helposti täältä. Festivaalin tärkeimmät yöt ovat 14. heinäkuuta ja 15.
Lue lisää
Vastaajana InterludeHotels, Interlude HR Customer Care Department, Quintocanto Hotel & Spa
Vastattu 26.7.2018
Dear Guest, We are pleased to read your review and we feel proud about this comment so positive. We are very happy that you have chosen to spend your holiday in Palermo during such an important event for the whole city and for all of us, in particular this year that Palermo is Italian Capital Culture, and there are many important collateral events throughout the city. Certainly choosing to stay at Quintocanto Hotel & Spa during this period is an unforgettable experience as the Festival of the Santa Rosalia takes place throughout the Cassaro and one of the best moment of the Festival is at Quattro Canti. We are pleased that you have had the opportunity to appreciate our hotel, the location and the courtesy and expertise of our staff. We apologize for the inconvenience of Wi-fi but probably there has been a technical problem. We hope to have you again as our guest during your next holiday here in Palermo. Best Regards from all the staff. See you soon
Lue lisää
Erittäin vaikean varauksen jälkeen hotellin verkkosivustolla saatiin 1 katuhuone 212, jolla oli paljon melua yön aikana toisen huoneen AC: stä. Toisena yönä me muutimme huoneeseen 01, joka ei edes näy hotellin verkkosivuilla, se on ravintolan yläpuolella, jossa meillä oli melua k
Lue lisää
Arvostelu on kerätty yhteistyössä tämän hotellin kanssa
Vastaajana InterludeHotels, Interlude HR Customer Care Department, Quintocanto Hotel & Spa
Vastattu 25.7.2018
Dear Guest, thank you for sharing your comments with us. We're sorry to read such a severe review about our staff. We want to resume with you what happened at the time of your reservation. You booked with our Website a Deluxe Double Room for 1 night, with our Summer Offer. Then you contacted us to say that our website was not working properly because you were unable to book a second night of stay. Our reception staff explained you that there was not a deluxe room available for the second night, and we said you that in case you should change room to a superior one. You made a second reservation for a standard room that finished in our waiting list because of what it was clearly explianed by phone and by email. Nevertheless you were lucky and because of a cancellation it was possible to confirm your second night in a standard room (as per your second reservation). Once you arrived in hotel it was clearly explained to you, this time from our Sales Manager directly that room bookings depend on availability and that there is not any failure to function on our booking system. In order to offer you anyway a better change of room we gave you the biggest standard we have (and the pictures are even present in our booking system). We try always to meet the needs of our guest, as it is possible, but of course in hotel everything is subject to availability and as is usually said first come first served. We suggest you furthermore an upgrade for the 2nd night, from the classic room you booked to a junior suite or a suite, but we explained you there was an extra charge to pay. Being hospitable and professional requires us to be available to our guests in the limit of our possibilities and as our Director explained you during your stay, we tried to do all we could according to our availability. Being hospitable does not mean that we have to offer upgrade for free, maybe this was the only real misunderstanding. We want to thank you for choosing Quintocanto Hotel & Spa for your stay in Palermo. We hope that you could be again our guest during your next trip. Best Regards from all our staff.
Lue lisää
Edellinen
12
Albumiluokat
Kaikki valokuvatMatkailijaHuoneet ja sviititRuokailu Uima-allas ja rantaPerhe- ja leikkialueet
Ammattilaisen valokuva, otettu yksinoikeudella TripAdvisorilleQuintocanto Hotel & Spa
The Suite at the Quintocanto Hotel & Spa
Ammattilaisen valokuva, otettu yksinoikeudella TripAdvisorilleQuintocanto Hotel & Spa
The Suite at the Quintocanto Hotel & Spa
Ammattilaisen valokuva, otettu yksinoikeudella TripAdvisorilleQuintocanto Hotel & Spa
The Senior Suite at the Quintocanto Hotel & Spa
Ammattilaisen valokuva, otettu yksinoikeudella TripAdvisorilleQuintocanto Hotel & Spa
The Senior Suite at the Quintocanto Hotel & Spa
Ammattilaisen valokuva, otettu yksinoikeudella TripAdvisorilleQuintocanto Hotel & Spa
The Junior Suite at the Quintocanto Hotel & Spa
Edellinen
What is th bus service from the airline to the hotel.? And the cost?
GoodMorning Guest, Thank you for contacting us. The public bus service from the airport to the hotel is Prestia & Comandé. The bus stops near the hotel are: - Via Roma 265 or the bus terminal at Palermo Central Station. The cost is: € 6,30 if you buy ticket directly on the bus or 6,00€ at the ticket office. For any further informations please check the website of Prestia & Comandé Best Regards
0 ääntä
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Hi, how can we park our car safely?
Dear Guest, thank you for contacting us. Quinto Canto Hotel & Spa is in a Palermo ZTL area (pedestrian zone). For customers who wish to reach the hotel by car you must show a copy of the booking form and at access control points. Public parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day. For any further information don't hesitate to contact us. Best Regards.
0 ääntä
how long to reach Palermo airport on a Saturday morning please? My international flight is at 10AM, what time shoul I leave the hotel?
Dear Guest, thank you for contacting us. If you leave this weekend and you are our guest, We suggest you to book your pick up at 06.45 am to be sure about the traffic. Best Regards
0 ääntä
Laundry facilities are listed among the hotel services. Is this a laundry service or a self-serve laundry facility (laundromat)?
Good morning Becky, we can offer you this service. There is a laundry here close to the hotel, they can come to pick the clothes up and then they can delivery them even on the same day. Kind regards, the staff
1 ääni
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Per la spa c’è da pagare o è compresa nel prezzo del soggiorno?
Buongiorno, i costi del percorso benessere in eslcusiva e di tutti i trattamenti sono esclusi dal prezzo per il pernottamento. Soltanto chi pernotta in struttura ha il diritto di accedere in formula open per un'ora dalle 20:00 alle 21:00 o dalle 21:00 alle 22:00. Restiamo a sua disposizione per ogni qualsiasi ulteriore informazione. Cordiali saluti, Fabrizio
0 ääntä
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Edellinen
EdellinenSeuraava
11
HINTALUOKKA
92 $ - 263 $ (Standard-huoneen keskimääräisen hinnan perusteella)
SIJAINTI
ItaliaSisiliaPalermon maakuntaPalermoPalazzo Reale
HUONEMÄÄRÄ
21
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