It looks to me like the advice and thoughts others have offered makes good sense. I can echo that the staff there is very professional and the people very honest. I would not necessarily be concerned that you have not yet received the carpet.
Dear Aliyar H
Usage of indoor and outdoor pools, wi-fi, sauna and gym are included to room rate. For using these facilities there won't be any extra charge for all in house guests.
Guest Relation Manager
Hello, I would also like to know whether you have begun your reservations yet. Alternatively, are your renovations complete? To what extent are their construction/renovation noises at the hotel? I look forward to hearing from you.