I found the staff incredible helpful and willing to do anything they could to make our stay as pleasurable as possible, my advice would be to e-mail them with your requests for any specific trips or areas you want to visit and see what they can do to help.
I hope this is helpful and that you enjoy your stay as much as we did.
Actually unless something has changed in past couple months the answer is no, if you are expecting the typical hotel tour service desk. The concierge was very helpful for instance in trying to look up information, but they don't arrange it for you. I'm not sure if the problem is lack of local service providers catering to foreign tourists that Intercon could connect guests to. (on a side note our taxi from the airport decided against our instructions to make a side trip to pick up a spare part from an isolated construction machinery site, he gave us a big scare) Be prepared to arrange on your own.