I'm sorry our guest felt obligated to post this. They called days after their departure to let us know they left the bag. It was in a very inconspicuous location when found. I was informed that the guests were contacted and the bag and cover has been mailed back to them. And yes, we trust our housekeeping staff with our guests valuables. I understand the cover had a strong personal attachment, and hope they get many more years of enjoyment fro it.