Upon arrival at JFK Airport please call front desk (718)925-4300 to schedule complimentary shuttle pick up. You must take the Air Train to Federal Circle where our shuttle will pick you up. Please give the front desk your cellphone number to give to the driver to coordinate your pick up. Please call as soon as you land at JFK so you and driver may arrive at Federal Circle at same time to make wait time less. Also please give the front desk your cellphone number so the shuttle driver can contact you for pickup.
The shuttle driver can pick you up, for free, from the airport, and drive you back. I felt very safe in the hotel. I did not walk on the street, so I wouldn't know about taking a walk in the area. But they supply a folder with all ordering-in restaurants around, so you won't have to leave the hotel for diner if you don't want to. I can really recommend this hotel.