Spent five nights in April. The good: pet-friendly, nice area to walk dogs (so far, but may be developed), smoking rooms, friendly front desk staff, nice price, convenient. The bad: very poor housekeeping, tv didn't work for two days, no fridge or microwave (although I knew that beforehand), no coffee pot. Poor housekeeping because I couldn't tell if the sheets were ever changed during my five nights. Some days I'd have clean towels, once the towels were removed but not replaced. Plastic glasses were not replenished. Had to go to the front desk several times to mention those issues. Front desk staff wrote the info in a notebook, but apparently either no one read the notes or cared. Received an email survey/request for review from Motel 6. Mentioned the above plus more. Received NO acknowledgement. Given the other options in Ennis, I might stay in Waxahachie.…
I stayed here with my husband and grandson while visiting family. At first glance the room looked clean. I went to take a shower and there were only 2 towels. Then I noticed mold in the shower. The chain lock at the top of the door was broken and we have a curious toddler so there was no relaxing. He could open the door so I was having to run to the door every 5 seconds. The next morning the baby opened the dresser and there was a receipt for steak and shake and someone's cigarette wrapper that looked to have had some type of drugs in it at one time. The stairs and breezeway could use a power washing to clean the grime and cigarette butt's.
I called and asked for a room in the back with enough room for a trailer. I also asked for a quiet room by trailer. She put me above a meeting room in which the toilet was running and phone not working. I asked to be moved in front of trailer as it was 2 am so I figured no one else would stay for the night. I immediately went back to front desk where I was told she could not leave the front desk and here she came and fixed the phone and toilet. And she moved me further from the trailer!!!! Then a noisy guest was moved next door and the hotel construction workers started banging at 8 am in the room below. Crappy customer service. However rooms nicely done in decor I've seen at other hotels. They missed replacing the tub in this room. Half remodel is not a good idea.
We stayed here because all the hotels were booked and it was getting late on the bikes. We reserved through hotels.com and when we got there they had no reservation. The power was also off which could have been the problem. Needless to say I had my confirmation they set us up with two rooms. Our room had a sink hole in the mattress and they don't carry hair dryers in the room. Also my friends room wouldn't go below 68 in the room without shutting the air off. If you want cheap then I guess on a $50 night this could be ok. We had to pay $101 due to some festival going on.
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