Please note that we take all comments and questions posted about our business very seriously. Our hotel has consistently been ranked one of the top hotels in the city of Sugar Land for 6+ years. We have a proven track record of providing quality facilities to our guests and we plan on continuing to do so. Due to your comments, a third party pest control company has been notified to do an inspection. Just as yourself in your career, we strive each and every day to succeed. In 2014, BEST WESTERN Sugar Land Inn is a 2014 Certificate of Excellence Winner.