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La Isla y El Mar Hotel Boutique

Calle de la Reina Sofía 23, 35510 Puerto Del Carmen, Tias, Lanzarote Spain
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About

#4 of 84 hotels in Puerto Del Carmen
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Platinum level

La Isla Y El Mar Hotel Boutique is an excellent choice for travellers visiting Puerto Del Carmen, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

While staying at La Isla Y El Mar Hotel Boutique, visitors can check out Walk from Puerto del Carmen to Puerto Calero (0.7 mi), which is a popular Puerto Del Carmen attraction.

Rooms at La Isla Y El Mar Hotel Boutique provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi.

In addition, while staying at La Isla Y El Mar Hotel Boutique guests have access to a concierge and room service. You can also enjoy a pool and free breakfast.

While in Puerto Del Carmen, you may want to check out some of the restaurants that are a short walk away from La Isla Y El Mar Hotel Boutique, including El Toro - Luis Leon (0.3 mi), La Cascada Puerto (0.3 mi), and Taberna De Nino (1.1 mi).

During your visit, be sure to check out Old Town Harbour (0.3 mi), which is a popular attraction within walking distance of the hotel.

Enjoy your stay in Puerto Del Carmen!

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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Spa
Baggage storage
Concierge
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Car hire
Taxi service
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Charming
Languages Spoken
English, French, Spanish, German

Location

Calle de la Reina Sofía 23, 35510 Puerto Del Carmen, Tias, Lanzarote Spain
Name/address in local language
La Isla y El Mar Hotel Boutique
1,895Review186Q+A100Room tips

Reviews
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Deirdre M wrote a review 17 Mar
Dublin, Ireland2 contributions
My wife and I stayed here for four nights, and we thoroughly enjoyed ourselves. The hotel is bright and modern, unlike traditional Canary Island style, but it's quite cool and hip. The best part of the entire holiday was to staff, extremely friendly, welcoming and always around to see that we had a good time. I say this over and above other five star hotels we stayed in in the past, where staff can be a little aloof. Well done and keep it up. Thank you for the lovely birthday surprise left in the room! We had treatments also in the wellness centre and they were among the best both of us have ever had. The pool area is modern and the deckchairs are extremely comfortable with lots of nice fluffy towels. We would highly recommend this hotel, go for it and enjoy yourselves
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded yesterday
Dear Deirdrem828 Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La Isla y el Mar Hotel Boutique *****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geraldine K wrote a review Nov 2022
Rathcoole, Ireland26 contributions31 helpful votes
Hotel's Favourite
We had a wonderful stay at this hotel recently. The hotel is beautifully appointed and spotlessly clean. The staff were very friendly and helpful at all times - I mentioned to the restaurant manager at breakfast one morning that the cava they serve in the hotel is one of my favorites, and lo and behold we came back to our room that evening to find he had sent us a bottle (despite the hotel already haven given us a complimentary bottle on arrival earlier that week!). This was just one of the may little things I felt sets this hotel apart. We enjoyed the food at breakfast each morning and the drinks and entertainment in Kentia on a couple of evenings (excellent cocktails!). There were always plenty of sun loungers available - no matter the time of day and the hotel did seem quite full. If I had one small criticism it would be that I expected the pool to be heated given it was November - but many other guests seemed to be enjoying it, even if it was too cold for me! We will definitely return in the future and look forward to it.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Pilar Orti, Marketing at La Isla y El Mar Hotel Boutique
Responded 21 Nov 2022
Dear 344geraldinek, We would like to express our most sincere gratefulness for your for choosing our beautiful hotel, and for your kind words about the service you received from our staff. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. We sincerely hope you do decide us to visit us once again in the near future. We promise we would do our best to exceed all of your expectations once again, Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gemma G wrote a review 8 Mar
9 contributions5 helpful votes
Let’s start with a positive on arrival had a very nice welcome from all the staff and the hotel looked good on first impressions - shown to room described as a pool view we were directly across from the busy pool bar no privacy - at all and very noisy with the door open pool itself was small and waterfalls very noisy I certainly wouldn’t describe the room as a pool view, although we did have drinks and food delivered to the balcony which was a good touch, the food and drinks in the poor bar were massively over priced and not great at all, beer wasn’t good better cans in local shop for 60 cents Breakfast was pretty good big selection slow service though, some options I would even say were excellent like the pancakes but eggs were undercooked especially poached scrabbled egg over cooked which was disappointing The beds were extremely hard and uncomfortable I’m going home with a seriously bad back the room itself had no finish to it tables water stained and bed sides chipped - plaster job was bad - and wallpaper coming of the walls - would expect better for 5 star, the space in the room was not utilised massive room and tiny sofa bed no dressing table with a mirror - which would have been welcomed . Instead 2 massive tvs with limited channels - mini bar for a 5 star wasn’t good no spirits or wine / beer would have paid for convenience- had this in many other 5 stars, the room cleaning was strange one day knock at 8.30 am and next 3 in afternoon - WiFi was hit and miss also - so couldn’t order room service Staff are friendly very attentive - so can’t complain about that - I wouldn’t stay here again unfortunately- overall I would grade this hotel 4 star at best - location isn’t great either -
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 5 days ago
Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please accept our apologies for any foods that were not cooked according to your preferences. We promptly forwarded your feedback to the department, which will review its procedures to guarantee compliance with our strict quality standards and to ensure that your expectations are met in the future. Please do not hesitate to inform our staff members should the situation arise again. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size / layout of your room and encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards The team of la Isla y el mar hotel boutique *****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vanessa B wrote a review 8 Mar
2 contributions
+1
Wonderful hotel with outstanding service. The staff were attentive and could not do enough to make our stay perfect. Our hotel room was a suite, and had a lovely view of the pool and mountains. We would definitely recommend this hotel, and we hope to come back again. Seven days went far too quickly!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 1 week ago
First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, La Isla y El Mar Hotel Boutique*****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason Howlett wrote a review 8 Mar
United Kingdom2 contributions
A unique boutique hotel with spacious lovely suites - quirky beautiful design and 5 stars for the facility well as the Spa! Above all the staff particularly Tullio who looked after us before we even left the UK, are superb and I'm ultra fussy. I would recommend La Isla Yel Mar to all.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay for 10 days not 7!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 1 week ago
Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Thank you very much, Kind Regards, La Isla y El Mar Hotel Boutique*****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul F wrote a review 7 Mar
Harrogate, United Kingdom41 contributions52 helpful votes
We love this hotel. Brilliant staff who are warm welcoming and efficient who do whatever they can to make our stay amazing. The food is excellent and there is a wonderful cocktail bar. Pool and sunbathing area is wonderful. We are about to book our 4th stay next year.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Suggest you do B&B and enjoy local restaurants- load up at breakfast! It's at the top of the old...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 1 week ago
Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Thank you very much, Kind Regards, La Isla y EL Mar Hotel Boutique*****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deb J wrote a review 3 Mar
Poole, United Kingdom4 contributions
Amazing hotel. Very clean and modern. Exceptional food with a menu choice aswell as buffet. The restaurant staff are so polite and friendly.. shot out to Sandra. Huge suite rooms with superking bed lounge and smashing bathroom. Lovely pool area with very comfy sunbeds never a problem getting one. Well worth a visit
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Top of a fairly steep hill.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 2 weeks ago
Dear guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds We hope that your experience at our establishment will create many fond memories for you to look back on. Your Sincerely, La isla y el Mar Hotel Boutique *****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Graham E wrote a review 1 Mar
Weston super Mare, United Kingdom35 contributions16 helpful votes
Lovely stay, for my wife and I. We enjoyed the location and the hotel had good transport links. The staff could not be more helpful, friendly or attentive. Grounds immaculate, rooms spacious and comfortable. Food very good too. Would recommend highly
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 2 weeks ago
Dear Mr. Graham, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Your Sincerely, La isla y el Mar Hotel Boutique *****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brigid O wrote a review Feb 2024
1 contribution
Stayed here for a big birthday last summer-my last holiday before setting up my own business so hence the delay in posting! I can’t tell you how much my mum and I enjoyed the break. Breakfast was fabulous- I’ve never seen such choice. Cocktails so fresh and tasty. Staff left a lovely treat in our room for my birthday which was just so kind and the bubbles made getting old much more pleasant! Suites were lovely, hotel so peaceful and views from the chill out area were stunning. Nothing was ever too much trouble and everyone was so lovely. Thank you for a lovely holiday. Hope to get back again this year at some stage 🤞
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. I am also happy to read you found our hotel so peaceful and perfetly located to enjoy the stunning sea views of Puerto del Carmen. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. La isla y el Mar Hotel Boutique *****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lizjacks0n wrote a review Feb 2024
Leeds, United Kingdom89 contributions69 helpful votes
This is a copy of the email I sent to the hotel, I’ve not had a response Dear Sir/Madam We have recently returned from Lanzarote after staying at your hotel. On two occasions I went to reception to make complaints about various aspects of our stay. On both occasions there were people checking in at reception, I didn’t think it appropriate to discuss my grievances in front of new guests, for the sake of them and the hotel. So I’m emailing you before I put any reviews on the internet. For the first few days of our holiday we ate lunch with drinks at the poolside bar, (this bar is out in the open)on the first day my husband was asked to move to the smoking area (just the 1 table) we were happy to oblige. So for days 2 & 3 we ate our lunch and drank at the smoking table, on day 4 we were then told we could not eat there, so we would have to move between areas to 1) eat, then 2) smoke, needless to say after that we just ate out, for a fraction of the price, but 100% better hospitality. My second concern is that on two occasions we had cockroaches in our room, with proper insect control this could be a dealt with. My third concern is that on the Friday before we left, the maid knocked on our door, we asked for 15 minutes to leave the room, which we did but on returning 2-3 hours later it had not been cleaned, and never was. We’ve stayed in 2 star hotels with better service than this. A burger here is €22.00 a small beer €5. If you happen to be staying here there’s a small restaurant down the hill called The Vue, excellent food at a reasonable price.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Isla y el Mar Hotel Boutique, Guest Services / Front Office at La Isla y El Mar Hotel Boutique
Responded 3 weeks ago
Thank you very much for taking the time to share your personal impressions of your stay at our Hotel. We always appreciate feedback as it allows us to continually improve the experiences of those who come to visit us. We truly hope you will give us the opportunity to welcome you back. Thank you, King Regards, La Isla y El Mar Hotel Boutique*****
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€234 - €481 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsLanzaroteTiasPuerto Del Carmen
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LA ISLA Y EL MAR HOTEL BOUTIQUE - UPDATED 2024 Reviews & Price Comparison (Lanzarote) - Tripadvisor

Frequently Asked Questions about La Isla y El Mar Hotel Boutique
Which popular attractions are close to La Isla y El Mar Hotel Boutique?
Nearby attractions include Old Town Harbour (0.5 km), Old Town Sports Bar Lanzarote (0.4 km), and The Pool Shack (0.1 km).
What are some of the property amenities at La Isla y El Mar Hotel Boutique?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at La Isla y El Mar Hotel Boutique?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Isla y El Mar Hotel Boutique?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to La Isla y El Mar Hotel Boutique?
Conveniently located restaurants include Antonio Restaurante, Casa Cabana, and Sassi's Bar and Bistro.
Are there opportunities to exercise at La Isla y El Mar Hotel Boutique?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does La Isla y El Mar Hotel Boutique have airport transportation?
Yes, La Isla y El Mar Hotel Boutique offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at La Isla y El Mar Hotel Boutique?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at La Isla y El Mar Hotel Boutique?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to La Isla y El Mar Hotel Boutique?
Many travellers enjoy visiting Castillo de las Coloradas (15.2 km), Barco Telamon encallado (15.8 km), and Plaza León Y Castillo (10.3 km).
Does La Isla y El Mar Hotel Boutique have any great views?
Yes, guests often enjoy the harbour view available here.