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Royal Nemo Luxury Hostel

1 arvostelu
33. sijalla Mactanin 81 erikoismajoituksesta
Pajac-Maribago Road, Lapu Lapu Abuno, Pajac, 6015 Filippiinit
Tulopäivä— . — . —
Lähtöpäivä— . — . —
Vierasta1 huone, 2 aikuista, 0 lasta
Kumppaneillamme ei ole tarjota varausvaihtoehtoja tähän majoituspaikkaan.
Samankaltaisia vaihtoehtoja on kuitenkin tarjolla. Tiedustele vapaita huoneita majoitusyrityksestä.
Katso paikat, joissa on vapaita huoneita
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3 km Marcelo Fernan Bridge
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ARVOSTELUT
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I called the contact person a week in advance to ask if they got our booking schedule. They confirmed the booking and asked what time we would be checking in. I gave them our flight details and said we would be at the property by 8 am. When we got there, no one was around. It is a gated compound with 3 houses inside. We had to wait an hour before we were let in. The whole time we were ringing the bell and knocking on the gate, the owner was inside. Presumably asleep. Then we were told that the unit we made the reservation for was still occupied. When I asked why, the caretaker said that her boss doesn't really believe in people who make reservations because sometimes there are no-shows. So he rented out the unit we were supposed to occupy. The occupants were supposed to be out by 10am. So we waited in another unit. The occupant left at 11 am. The unit was cleaned then we were finally able to get inside our unit at 11:45. We had just put our bags down when we were told that the water pump was damaged so there would be no water available until it gets fixed. We went out and a few hours later, the pump was fixed. The ad says that cooking utensils and kitchenware is made available but there were only spoons and forks, a few plates, and 2 coffee mugs. The toilet seat was also cracked. On our second night, one of the employees came to us asking for our rent. We had not seen this employee before and he told us that he had not yet been paid his salary. That was why he was asking us for our rent: so that he can have his salary. So we said that we can give the payment but we require a receipt to be issued. He did not have access to the receipt so we told him to have someone with access to the receipt come and we can give the payment. We did exactly that the next day. We stayed for three nights, and no one came by to clean. Not even to take the trash out. The caretaker was there the entire time, though. On our last day, we requested the caretaker to arrange for us to be taken to the airport at 10:30am. It was already ten minutes past the time we were supposed to be picked up and the service still had not arrived. When we asked the caretaker about it, she said "well, Filipino time, always late as expected." This place has a lot of potential. It is easy to get a tricycle or cab so that you can go around. Convenience stores are accessible via trike. I think management offers breakfast for a fee but we opted to go to a nearby eatery instead. Such a shame that this place is managed poorly.
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