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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Cafe
Meals
Lunch, Dinner, Brunch, Drinks
FEATURES
Takeout, Buffet, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Table Service, Seating, Full Bar, Free Wifi

Location and contact

Centro Storico
0.2 km from Via Monte Napoleone
Reviews (196)
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Reviewed 4 weeks ago via mobile

Sat down for an ice cream. Small bowl was €8 because of table service,and had to go inside to get it anyway because no one came out to us! Then €1.50 service charge for each person,even though we were with 2 infants! So a really...large bill,with poor service. I was even stopped going to the toilet because it is for customers,when clearly I was a customer! Not a great experience.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2024 via mobile

Very poor food quality for Italy and the location. The tables are extremely small, suitable for just a cake or an ice cream or maybe a drink, definitely not suitable for lunch break. Won’t be coming back…

Date of visit: January 2024
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Reviewed 2 November 2023 via mobile

Really nice place with great service in a cozy retro feel setting. We had some cannoli, gelato and everything was delicious.

Date of visit: November 2023
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Reviewed 23 October 2023

Served wrong sandwich, skimpy salad, management did not handle their error properly (I have many years in customer service). When we received the sandwich we ordered it lacked shrimp as described on menu. I would avoid this restaurant as I advised all 30 traveling with...us to do. We found nicer and better places near the Grand Hotel. AVOID this caffe.More

Date of visit: September 2023
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Reviewed 10 October 2023 via mobile

I chose products from the pastry window and coffee, coffee was decent , pastry was bad. The prices on the products were higher in the bill than on the window, and the product was not in the menu . when I asked why the manager...said :it is only a small difference , the product arrived today “ ( right…) .. keep away, there are many good spots in the city. Not this oneMore

Date of visit: October 2023
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Reviewed 12 August 2023 via mobile

My doughter came to the restaurant and ask if she can use toilet. The old lady refused her even that she is Diabets type 1. When I came with her to ask one more time to tell her what is it about she wasn’t interested...to listen and told us to go. Her friend also older guy was rude as same as she was. It was first time in my life in Italy that we were threated like this. I will strongly not recommend this place and as I see opinions here I am not the first one. It is a pitty that such a people work in such a nice place.More

Date of visit: August 2023
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Reviewed 6 August 2022 via mobile

I have never wroten a comment before today. NOT RECOMMANDED !!!! First or all, we ordered 2 coffees, 3 euros each and They charge us, 6 euros of covert, so 12 euros for 2 expresso! Second,They STEAL our shopping stuff. We left the restaurant for...less than 5 minutes and when we came back for asking if they have it, they said No. They were really rude and suspect. It’s not even for the price of the stuff we bought because it wasn’t expensive. I just want to warn people who go there.More

Date of visit: August 2022
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Reviewed 22 May 2022 via mobile

Horrible food. I didn't eat so bad in my life. Avoid this location. Very dirty bathroom. The location is central. The escalope isn't fresh. The water was good 😀

Date of visit: May 2022
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Reviewed 24 November 2019 via mobile

Visited on 23/11/19 as a family of 6. We were looking forward to an Italian meal being Pizza and Pasta. The pizza was not cooked in the middle, the pasta had been pre-cooked and not fresh. The food was no good. Be warned before you...go here to eat. Also when leaving the kitchen there was a hole in the kitchen ceiling!! Not very hygienic. Well for the 6 of us and with drinks we paid € 105.00, never again.More

Date of visit: November 2019
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Reviewed 25 September 2019

This is a compact, little place & they have the nerve to squeeze in 4 chairs per table, where 2 chairs are just bearable. Apart from the outrageously high charge - £25 for 2 sandwiches & 2 coffees - the service is shockingly abysmal &...raciest!! We were shown seats upstairs. We ordered. After that a number of other customers arrived, were seated & also ordered. All these 'new' customers were served before us. Not just 2 but all 8 of them! I wanted to complain but the lady at the cash desk had her mobile glued to her face. This is NOT a nice restaurants for members of the ethnic minority community.🥺👎👎👎👎👎More

Date of visit: September 2019
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Reviewed 21 June 2019

This is my first review on trip advisor, normally I can see the best in most situations but this was the worst food I have ever eaten in all my trips to Italy, microwaved pasta so hard you could not put a fork in it,...so many things wrong, service awful, just avoid at all costs. Only thing worse than my pasta was my wife's Pizza.More

Date of visit: June 2019
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Reviewed 12 May 2019

Last month I was charged Euro4.00 for a cappuccino, at this cafe, just because I sat down. Be very careful Milan is a very expensive city with many coffee shops, restaurants and trains just ready to rip-off tourists (not the locals-they are safe). If you...want a relaxing holiday without being overcharged for everything (coffee, food, ice-cream, train tickets, etc.) avoid Milan at any cost. Go to Florence or Rome you will be better off!More

Date of visit: April 2019
Helpful?2  
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Reviewed 12 January 2019 via mobile

We took gelato to go and it was quite tasty and rich in flavour, although a bit more kindness from a man working there would be apriciated.

Date of visit: September 2018
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Reviewed 26 August 2018 via mobile

We recommend to avoid this “restaurant”. We order two pizzas and received frozen pizza like any pizza from any fast-food. Definitely not recommend!

Date of visit: August 2018
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Reviewed 25 July 2018 via mobile

The restaurant looked quite inviting but I wish we’d read the reviews before we went! We both had salad, the mozzarella was very poor quality & the crab wasn’t crab at all... crab sticks. Service offhand and dirty toilets. A real waste of money. We’ve...travelled around a lot in Italy and always had great food and service so this was very disappointing.More

Date of visit: July 2018
Helpful?1  
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CAFFE DELL' OPERA, Milan - Scala - Restaurant Reviews, Phone Number & Photos - Tripadvisor