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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
€17 - €79
CUISINES
Scandinavian, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (119)
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All reviews bread lapland hotel surprise menu excellent service and food lappish waitress
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Reviewed 8 July 2023

Oula Kitchen & Bar is located in Lapland Hotel Oulu. They specialize in Lappish food from Northern Finland. I think that it is impossible to make a bad choice here. I chose Lapland delicacies (whitefish and birch leaves, cold smoked salmon, potato flat bread, seaweed...caviar and malt, reindeer pastrami and redcurrants, Finnish cheese and blackcurrant) to start and sautéed reindeer with smashed Lappish potatoes, lingonberries and pickles for the main dish. Everything was extremely delicious. Also desserts, cocktails and mocktails are good here. I really recommend this restaurant.More

Date of visit: July 2023
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Reviewed 12 March 2023

We stayed two nights at Lapland hotel in Oulu and at the first night we had restaurant's surprise menu. It was filled with Lappish tastes in a modern way. Food was very well done and tasted good but the waitress was even better. She had...a great sense of humour and her attitude made us feel very welcome. It was so refreshing to have a experienced waitress Also the breakfast both mornings served in this restaurant was very nice.More

Date of visit: July 2022
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Reviewed 31 July 2022 via mobile

I visited with my two sisters and two nieces. We went for the tasting menu with matching wines. The service from Merja was world class and the food was divine. The bread with browned butter was unbelievable. Vegan menu was effortlessly catered for one of...my nieces, which was appreciated. I live in England and I made my sister promise that she would bring some of the amazing bread to me when she visited. She did oblige and hence the review while I am now savouring the bread again. I will definitely visit again when next in Oulu.More

Date of visit: May 2022
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Reviewed 20 April 2022 via mobile

Staffs are super friendly, starter was super good with sip of soupe and bread with butter was something special But I ordered Trout, which was not exactly what I expected. It was still good but I will try other menu next time :)

Date of visit: April 2022
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Reviewed 1 December 2021 via mobile

good food; not too exotic gimmick but peculiar. friendly service. appetizers better than main courses. dirty dishes were left on the table.

Date of visit: December 2021
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Reviewed 12 August 2021 via mobile

Impressive service offered by staff who was super friendly and well trained. We really enjoyed the atmosphere. Food choice is adequate and spaces within the lappish cuisine. The entree was superb with king crab soup really exceeding our expectation. The traditional dish of lappish delicacies...was very good. Excellent the perch. The dessert was really delicious for the palate.More

Date of visit: August 2021
Helpful?2  
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Reviewed 29 November 2020

Lappish delicacies as an appetizer was mainly very good whereas Braised Arctic char was very dull with flavor. However, the worst taste was left in my mouth by the service. We had booked a table for 6pm but called there the same afternoon and asked...whether it would be possible to change it for 7pm. The person on the phone said it suits them fine. However, as we arrived and told that we have a reservation, the restaurant employee said in a condescending manner "it shows for us that you had a reservation at 6". We told about the phone call and the rescheduling, to which the same person answered briefly and unapolotegically while starting to write something. Then she guided us to a table that wasn't even in the actual restaurant but in the lobby. I had as a joke said when we entered that "that empty table is probably ours". Compared to the beautiful restaurant side our table offered a close view to the cash register, bluetooth speaker and loud discussions from the nearby table, and the hassle of the hotel lobby. The only bright thing in the service was a very friendly male waiter with black hair that served us.More

Date of visit: November 2020
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Reviewed 10 November 2020

This restaurant-bar is located at the Lapland Hotel next to the Oulu Cathedral. We had here a drink and toilet stop after the museum and cathedral visits. The hotel looks quite ugly from the outside like the other Lapland Hotels in Helsinki, Tampere, and Kuopio....It is a wonder that also here they have managed to get the mystic Lapland atmosphere to the interior. The service was very slow although there seemed to be a lot of staff. When bringing the drinks to the table, the waitress didn't take the dirty glasses from previous guests away. Quite unprofessional.More

Date of visit: November 2020
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Reviewed 6 September 2020

My wife and I have been coming to Lapland many times in the past but it has been a while since we last tried the 5 course surprise menu, so we decided to take it again. Unfortunately it was same as last time where the...meal took over 3 hours 15 mins to complete and portion sizes are so small that you leave feeling hungry for more. I know that the management’s response will be that it takes normally around 3 hours to serve – and this would be fine if portion size is reasonable so that you are not starving between courses. But waiting over 30 minutes between courses for a small serving which is finished in 2 minutes is not acceptable. By the time the food arrives the wine that has been served to accompany your food (some 25 minutes earlier) has been emptied unless you have strong willpower and stick to water! It is also not acceptable that other couples that arrive 30 minutes later get their food before you. How is this possible? The food is very nice and well presented but this will be the last time that we take the surprise menu here at €130 per couple. There are 3 other restaurants in Oulu where you can get similar quality and more sensible portion size, and that is exactly where I will be going next.More

Date of visit: September 2020
Helpful?1  
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Reviewed 25 January 2020 via mobile

We waited about 5 minutes to be seated. One woman seemed to be doing everything whilst everyone else just wondered around 'looking busy'. It was a really quiet evening so no excuse. My boyfriend ordered the reindeer cooked two ways for €38, it was no...more than a mouthful of reindeer with some kale and half a carrot. We had to go to another place afterwards to get more food. The food was tasty, but nowhere near enough food for the money. We mentioned to the waitress but she just nodded and walked off. I ended up giving all my chips to him as even the burger alone consisted more food. The burger was nice but nothing special. Not many options for dessert, I was tempted by the caramel pudding but saw that it had praline (allergy) so didn't order anything as we didn't want cheese (the only other option). An expensive evening for very little food. A real disappointment. The restaurant doesn't feel particularly cosy as it's situated in the centre of the hotel (all the bedroom balconies look down onto the tables). Wouldn't visit again.More

Date of visit: January 2020
Helpful?1  
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Reviewed 5 December 2019 via mobile

We had a family dinner, family with a puppy of 6 months. When asking, there was no doubt about having the dog under our table. The menu was pretty long concerning main courses, and we all were very satisfied with our starters and the meal...as a whole. That includes the wine recommendations as well. The friendly and dog-friendly service made our evening together perfect! Thank You Oula at Lapland Hotels Oulu!More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2019

I can not recommend this restaurant highly enough. The decor is beautiful and the small dining areas make it a very intimate setting. The food was excellent, every bit of it. From a starter of Lappish Treats, to main courses of Sauteed Reindeer and Arctic...Pike it was perfect. Good wine selection as well. The prices were well in line with a restaurant such as this. 2 meals, a starter, and wine came to less than €100.More

Date of visit: August 2019
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Reviewed 12 April 2019 via mobile

We really enjoyed this restaurant. The stuff is really friendly and helpful and the food( at least what we tested) was great.

Date of visit: April 2019
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Jaana-Oula, Vuoropäällikkö at Oula Kitchen & Bar, responded to this reviewResponded 15 April 2019

Hi Laura, I'm really glad to hear you have enjoyed your meal in Kitchen and Bar Oula. We look forward to seeing you again soon!

Reviewed 16 December 2018 via mobile

This restaurant is over-rated. The taste of food is nothing special compared to the high price. Service was extremely slow and poor. It took 3 hours from our group of three to get through dinner. Nobody apologized of the slow service nor offered for any...compensation. I won't come here again and would not recommend.More

Date of visit: November 2018
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SenjaL8, Restaurant Manager at Oula Kitchen & Bar, responded to this reviewResponded 18 December 2018

Hello, Thank you for your feedback. I am so sorry about your visit, it has not been as it should be. On our menu there is 5 course menu which we recommend to have at least 3 hours to enjoy. I apologize you have to...More

Reviewed 7 December 2018 via mobile

Been to Oula many times and have always had enjoyable meal. But seems that some basics are no longer observed. Our reservation was delayed by 30 minutes and the surprise 5 course menu took over 3 hours to complete. The quality was superb but portion...sizes so small that we left hungry. Even the bread (3 small pieces for 2 people too share) made you feel cheated. Wouldn't take much to make this a must visit, but please get this sorted, we need good restaurants in Oulu.More

Date of visit: December 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SenjaL8, Restaurant Manager at Oula Kitchen & Bar, responded to this reviewResponded 18 December 2018

Hello, Thank you for your feedback. It is nice to know that the quality was success but I am sorry about the waiting and the size of the portion. We recommend to have at least 3 hours to enjoy the 5 course surprise menu, so...More

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OULA KITCHEN & BAR, Oulu - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Oula Kitchen & Bar

Oula Kitchen & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4