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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
FEATURES
Takeout, Seating, Reservations, Wheelchair Accessible
Reviews (23)
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Reviewed 27 October 2023

My family and I , loves Pietro's Gelato, and i'm almost sorry to don't leave 5 stars because a poor customer service received last evening in the shop in Northbridge. Unfortunately i don't know the name of the guy who served us , We ordered...a vanilla ice cream with chocolate topping for our son, without asking which chocolate topping do we want, he decided to put dark chocolate topping on. When my wife told him we wanted the milk chocolate topping, that's when he started with a bad attitude, and getting worst... He chuck a scoop of gelato on the cone without fixing it, as he passed the ice cream to my wife, the ice cream literally falling from the cone, when ask if he can fix it so it doesn't dripping before even eating, he clearly wasn't happy with that request, then my wife took a cup to try to catching the dripping gelato , he immediately snapped the cup from her hand & chuck the cup in the bin. My wife ask why he rather throw the cup in the bin than give it to us, he told us the company policy does not allow the customers to share the ice cream after buying... What I don't understand is why they have a company policy controlling how their customers eatting the ice cream or is this just an excuse for bad service? They could have offer the option to charge the cup and definitely avoid to snap it from our hands... Anyway our intended was to also buy a tubs to eat at home , and after the event we left unhappy and without Gelato... Sorry Pietro your Gelato is very yummy but the customer service is ...More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2022 via mobile

This is by far the best ice creamery in Perth. I am a frequent visitor to the Inglewood shop and all flavours are fantastic. This is Sid by an ice cream addict who tries everywhere. It is so creamy , sugar is not overwhelming and...the fruit is also so natural. Five starsMore

Date of visit: April 2022
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Reviewed 8 January 2022 via mobile

The one we visited was in Inglewood, plenty of free street parking throughout the day. The place is small with limited inside seatings and a few tables on the outside. Customer service is excellent. The gelato is amazing, the vanilla is not to over whelming....The special flavour at the time of our visit was mango. Once again wow, not overly sweet and the mango fragrance was amazing just like having a nice fresh mango cut.More

Date of visit: December 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2021 via mobile

It’s a nice break in a busy day to be able to sit for a while and enjoy the simple things in life and one of those is to have an ice cream 🍨. They have a range of flavors but all I wanted was...a lemon 🍋 sorbet but I was disappointed that they didn’t sell it. I have never been to a Gelateria anywhere in the world that doesn’t have it on the menu. So I had pistachio ice cream and that was nice. They sell lovely ice cream cakes and cannoli. All made on site. Worth a visit on a warm day. A little bit pricey.More

Date of visit: January 2021
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Reviewed 6 March 2020

This is my favourite gelato when I visit Perth. They are always making new flavours and the old established flavours are lovely too. They have more tables outside now so there is always somewhere to sit and enjoy the gelato. Their coffee is good too.

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2020 via mobile

Honestly come once a week great gelato with constantly changing funky flavours and all the staff are amazing! Also do great icecream cakes but you have to order few days in advance

Date of visit: February 2020
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Reviewed 28 January 2020

Pietro's gelato is simply top-notch. They use some of the freshest ingredients to create amazing gelato from their downright perfect chocolate and vanilla flavours, all the way to unique flavours like strawberry balsamic and also matcha. The strawberry balsamic (my personal favourite) contains delicious sweet...strawberry flavours counteracted perfectly by the acidity of the balsamic vinegar.More

Date of visit: January 2020
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Reviewed 16 January 2020

Pierto Gelateria is outside of the CBD but well worth the trip. There are unique flavors. I had 2 flavors coffee and salted carmel. The other flavor was ricotta, orange and dark chocolate. I could see the small orange rinds in the ice cream. Both...flavors were very good. I would go back to try a different flavor. All the ingredients are fresh and natural. They also sell frozen cannelloni with ice cream, ice cream bars and ice cream cakes.More

Date of visit: January 2020
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Reviewed 28 December 2019 via mobile

Do you love your Gelato as much as I do then Pierto Gelateria is a must visit. And for a special occasion (or just because) try the Tartufo and the Cassata. They are to die for.

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2019

The Gelato is honestly some of the best I have ever had. It is well worth leaving the main strip to come here. The flavours are really different and delicious. The cafe is really cute with nice tables and decor. The coffee and biscuits etc...look great too. Well worth a visit. Very pleased I found you. We will be back!More

Date of visit: August 2019
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Reviewed 15 April 2019 via mobile

Hazelnut gelato was just like I had in Rome. Just took me back. Delicious! Lovely customer service as welk

Date of visit: April 2019
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Reviewed 1 April 2019 via mobile

During chemotherapy earlier this year, my tastebuds became weird and I was unable to eat or drink loads of things, including water. The gelato from here was one of the few things that I could eat and still gave me pleasure so my parents brought...me here at least once a week to feed my craving. Their gelato is very rich and filling, with very generous sized serves. They also have canolli, icecream cakes and take home packs of gelato. They make their own gelato and are not afraid to invent their own flavours, with Earl Grey Tea and Lavender being just two of their unexpected ingredients. The photo is of me eating my bodyweight in gelato haha. I may now, thankfully, be cancer free, however I intend to continue visiting here for my gelato fix!More

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2019

TASTE Hosting a great range of gelato, sorbets, granita, vegan options, biscuits and drinks, Pietro has everything you need. The flavours at Pietro’s are unparalleled in Australia. The creativity and uniqueness of the flavours are too good for words. We are yet to find anything...better. TEXTURE The taste and texture of the gelato is seriously one of the best in Australia, on par and even better than Gelato Messina. This is the pinnacle of what true Italian gelato should be. VIBE Pietro’s is so inviting, the décor is very aesthetically pleasing, the staff are all lovely and it was always our after dinner stop. OVERALL Perth is lucky to be home to one of the best gelato makers in Australia, you simply cannot go wrong with his selection of flavours. While you are there, try the Italian biscuits and coffee too. Everything is delicious and never fails to impress us. One of our favourite gelato stores everMore

Date of visit: October 2018
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Reviewed 25 August 2018 via mobile

We visit this ice cream shop every weekend and believe they are one of the best we have tried. The people are fantastic and very knowledgeable- highly recommended

Date of visit: August 2018
Helpful?1  
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Reviewed 25 April 2018

There is not much to say other than this place produces the best ice cream and desserts over and over again with every single flavour they bring out and everything they produce. If in Perth you must visit this place for sure :)

Date of visit: March 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PIETRO GELATERIA, Perth - Restaurant Reviews & Photos - Tripadvisor

Frequently Asked Questions about Pietro Gelateria

Yes, Pietro Gelateria offers takeaway services.

Pietro Gelateria is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5