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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse
Special Diets
Gluten Free Options, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours
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meals, features, about
Reviews (322)
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Reviewed 1 week ago via mobile

We all love this place. We always have great food and wonderful service. This visit was for my birthday/thanksgiving. We had a large group and the staff took great care of us.

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2023

We had an awesome waiter who was very friendly and attentive. He had patience with my slow ordering dad and gave him wonderful suggestions. Our food was good as always. We love this place!

Date of visit: November 2023
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Reviewed 10 September 2023

Came here with family whilst visiting from Manchester UK. The service was horrendous. We hadn’t even sat down and the server asked if we wanted to get any drinks, we had to tell him 3 times that we wanted to look at the drinks menu....We ordered a starter for the table and then 4 steaks and a jacket potato for our baby. The starter came out with the soups and salad, the jacket potato came and I was feeding the baby, I had barely touched my salad and hadn’t even had any of the starter, and our steaks came out. This is not good service at all, and I would suggest that the server is re trained on how to run a section properly: I have never felt so rushed in a restaurant, my steak was cooked wrong, there was so much salt on it. I mentioned to the server that my broccoli was to share with my baby and it came out smothered in meat juices, so I was unable to give her any. The server was rude, arrogant and obviously in a rush to get us out of the restaurant, I would not of tipped at all, however it is apparently custom to tip in America. We were in and out within an hour. I’m not sure if this is standard in America but in the UK we make sure we look after customers. I would not recommend this restaurant for food or service. And we will definitely not be back.More

Date of visit: September 2023
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Reviewed 19 August 2023 via mobile

Visited this restaurant and staff was super friendly only reason I didn’t give the 5th star was that I felt rushed to leave ,probably since we went around 7pm which is busy time on a Saturday out of all days but decided to go since...it was my bday. I was tempted to ask for the bday dessert but felt it was better to just go, other than that food was good. My suggestion would be to go at a different time maybe?More

Date of visit: August 2023
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Reviewed 10 August 2023

Food great, but MISS THE QUAIL!! One of the reasons we always made sure we stopped in was the QUAIL. Where is it now? BRING THE QUAIL BACK!

Date of visit: September 2022
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Reviewed 8 June 2023

We were staying nearby and the hotel recommended that we try Saltgrass. It was an enjoyable dinner with colleagues. Our server Lily was spot on and very good. She was attentive, suggested cocktails and dinner specials. The dinner - crab cakes, porterhouse and Tennessee hot...chicken sandwich tasted well. Not to forget the spicy mac and cheese!! Lily and the support folks who helped represented the restaurant incredibly well. I would recommend Saltgrass at Humble. It is a chain store and not sure about the other locations but this is very well managed. Good food - moderately priced and we had a great experience. The bread was really good and the quantity adequate. Did not have room for dessert. There seemed to be quite a few locals in the restaurant - which is always a great indicator about a place.More

Date of visit: June 2023
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Reviewed 9 March 2023

We are from Huntsville Alabama, here to memorialize an uncle who has recently passed. We decided to try Saltgrass here tonight, and it did NOT disappoint!! Our servers name was Daniel, and that dude was absolutely spot on. We are a family of 5, 3...boys and my wife and I, so we decided to get 3 appetizers, plus meals. Not one single thing that we ordered was bad. Everything tasted so good, and Daniel represented the restaurant incredibly well, as did all the support folks that helped him bring our food. Our food was all brought at the same time, Bread was provided, soups, salads, appetizers, and entree's and needless to say, we are stuffed!! Man oh man was that a great meal! Whenever I see the debate on tipping, and how much, etc... this is the kind of experience I DO NOT mind overtipping for!! This is the way it should always be. I gave Daniel a big fat tip in cash, and let him know I appreciated him waiting on my family tonight. That dude needs a raise!! Anyway, if you are contemplating eating out in Humble Texas, I HIGHLY recommend you go to Saltgrass, and ask for Daniels section!! Although it looked to me like all the wait staff there was as good as Daniel was to us. THANK YOU SALTGRASS!!! If you have the good fortune to live near here, I would be here at least once a week. Great food, great prices...just all around great experience.More

Date of visit: March 2023
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Reviewed 25 January 2023 via mobile

Hope you don’t need extra cheese for your broccoli and order through Uber eats. They say they can’t charge you for it so you can’t have it. It’s on the menu with the food but not on the sides. It’s .30 to .50 cents for...the cheese. We go there or order at least ONCE A WEEK for a $100 order and never charge us in person. Are you really willing to lose a customer on less than 0.50 when we spend $400 plus a month?? Come on Saltgrass…think this through. I talked to the manager on duty, it’s 1/25/23 at 5:31pm CST and he had a rude tone. I will be changing restaurants in the future. 1/2 the time we are receiving incorrect or just missing food. Uber gives the money back but they don’t check their orders closely.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2022

Wow! Service was excellent, and food was fantastic. Jalapeno Rattlers were Really good. Steak and sides were second to none. seriously cannot go wrong if you want a great meal and great service!

Date of visit: October 2022
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Reviewed 5 July 2022

Gotta check your final check I think people do thongs right so I didn't check thoroughly. First, order Upgrade of wedge salads with meal instead of salad with meal. Upgrade on menu $4.49 but we were charged the FULL price for Wedge salad of$7.49 each!...And then menu said 9 oz Maudean Filet and 32..99 but we got charged $34.98! I don't check every time because I like to think the employees will get it RIGHT for their customers! On the good side Larry was a great server but missed the correct prices! Manager - guess this may be my last special dinner at Salt Grass!More

Date of visit: July 2022
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Reviewed 6 May 2022

It ain't called saltgrass for nothing the food is extremely salty not interested in going there anymore waste of time space and money! I went there because it used to have quality food but now the quality of the food looks and taste like crap.

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2021

I had the 6oz. Filet steak wrapped in bacon. The finish on it was rare but it was too raw to eat! It was like chewing gum in order to make it edible. Major yuk! I tried and tried with each bite to make it...more appealing, but found myself removing it from my mouth and using several paper towels to throw it away. Even the bacon wrapped around the steak was raw. Nobody likes raw bacon! On the other hand, our server was wonderful and because of this fact I give this restaurant 3 stars. I may give it another chance.More

Date of visit: December 2021
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Reviewed 20 July 2021

This is our regular Salt Grass that we visit. Using our 24k comps which I verified before we went in to eat. Had more than enough to cover the bill. The lady manager rang our bill up wrong and we owed money. Bad part she...was just flat out rude. Maybe mid twenties and treated us like crap!More

Date of visit: July 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2021 via mobile

Great Birthday Dinner! Excellent cooked steaks with a wonderful wedge salad. Tommy, our server, was very friendly and helpful and supplied excellent care and service

Date of visit: June 2021
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Reviewed 13 June 2021

Wife and I went early Sunday evening. Moderately crowded. 16 oz prime rib is probably the best in town. The large pork chop and baked sweet potato were unbeatable. Everything came to the table hot and just right. Been going to this location for over...20 yrs and does not look like anything has changed at all. Interior needs a make over. The place looks clean enough but it is just old inside. The service is energetic and attentive and managers pay attention and are professional. Like the place a lot but the interior does not match the food quality.More

Date of visit: June 2021
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Questions & Answers
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nickc4813
8 October 2018|
AnswerShow all 4 answers
Response from tony h | Reviewed this property |
Yes, there are always kids in the restaurant when I go.
0
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nickc4813
8 October 2018|
AnswerShow all 2 answers
Response from David F | Reviewed this property |
We have never had a problem. We have been there with car carriers and multiple little kids.
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jello_2001
13 November 2017|
Answer
Response from jello_2001 | Reviewed this property |
I meant smoked steak?
0
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SALTGRASS STEAK HOUSE, Humble - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Saltgrass Steak House

Yes, Saltgrass Steak House offers takeaway services.

Saltgrass Steak House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4